TWI Advanced Job Relations
What happens to the problem nobody wants to touch?
Advanced Job Relations takes your leaders past the everyday people problems and into the toughest situations a supervisor faces.
They learn to work the hard cases to a clear, fair decision that holds up.
- 1Conflict between employeesTwo good people who can't work together.
- 2No clear ruleSituations the handbook never covered.
- 3Across departmentsProblems that cross lines of authority.
- 4High stakesDecisions that affect the whole team.
Leaders who can handle the cases everyone else avoids.
- 01Tough situations worked all the way to a decision
- 02Conflicts settled before they spread through a team
- 03Decisions that hold up when people push back
- 04Leaders who know when to act and when to bring others in
- 05More trust in leadership across the floor
Advanced Job Relations trains leaders to slow down, gather everything and then act with confidence.
Job Relations, taken further.
Advanced Job Relations uses the same foundation as Job Relations and applies it to harder, messier situations. Leaders bring their own toughest cases and work them in the room.
Objective
Get clear on what a good outcome looks like before anything else.
Facts
Dig deeper, including the history, the people and the unwritten rules.
Decision
Weigh options against the objective, the person and the whole group.
Follow-through
Act, check results and adjust until it's resolved.
- One week, about three hours a day
- Up to ten leaders per group
- In your facility or live online
- Participant workbook and pocket card included
- Certification for every leader who completes it
- Taught by a certified TWI instructor
Experienced supervisors and managers who already handle people every day. Most leaders take Job Relations first.
Questions about Advanced Job Relations.
What is Advanced Job Relations?
It's a TWI program that builds on Job Relations and applies the same method to the toughest people situations leaders face.
Do leaders need Job Relations first?
Most leaders take Job Relations first, so they already know the foundation and the four steps.
How long does it take?
We run it over one week, about three hours a day, with up to ten leaders per group, in your facility or live online.
What kinds of cases do they work?
Their own: conflicts, gray areas, problems that cross departments and decisions with a lot riding on them.
Build the full set of skills.
Ready to bring Advanced Job Relations to your floor?
Tell us how many leaders you want trained and where. We'll send a quote, or work through your state MEP if that's how you buy.