Frontline Supervisor Training for Manufacturing

Who taught your supervisors how to supervise?

Most of them got the job because they were the best operator on the line. Then they got a crew, a radio and a schedule, and figured out the rest on their own.

LeadSet gives your supervisors and leads one way to run every shift. Your general manager sets the expectations, and every leader below works to them.

The LeadSet shift
How a supervisor runs the day
  1. 1
    Start of shiftLeader standard work and a clear plan for the crew.
  2. 2
    On the floorSQDCE scorecard and the daily Pareto, so problems show up early.
  3. 3
    When it breaks5-Why and fishbone, down to the root cause.
  4. 4
    End of shiftA shift report the next leader can act on.
LeadSet by Mindset
What it's costing you

Your supervisors touch every number you report.

Turnover, rework, near misses, overtime to cover callouts. Most of it runs through the person leading the shift. A supervisor with no system spends the day reacting, and the same problems show up again tomorrow.

Want to see the dollars? Run your own numbers in our free turnover calculator.

What your supervisors learn

Six skills for running a shift.

Every tool gets put to work on your leaders' real shifts and real problems while they learn it, so they leave with tools already in use.

01

Lead yourself first

Set expectations and let people know where they fall. Build leader standard work so the important things happen every day.

02

Run the shift

Shift reports, the daily Pareto and an SQDCE scorecard, so problems show up while they're still small.

03

Lead your people

One-on-one coaching, plus TWI Job Relations for the hard conversations.

04

Train the job right

TWI Job Instruction, so every new person learns one way, the right way.

05

Fix it for good

5-Why and fishbone, worked on a real problem from their own area.

06

Keep the floor safe

EHS audits walked on their own floor, with follow-up that closes the loop.

Proof
49% → 36%

A Midwest manufacturer cut its turnover 13 points in less than a year.

Two ways to run it

Live online, or we come to you.

Live online

LeadSet Online

  • The full LeadSet program, taught live over video
  • Leaders join from their own site, so nobody travels and the work keeps running
  • Every tool set up and put to work on their real jobs between sessions
  • Participant booklet and cards included
Premium

LeadSet Onsite

  • Dave Machovsky in person, with your leaders for the week
  • Every tool worked on your actual operation, face to face
  • Scorecards built from what your general manager expects of each leader
  • The EHS audit walked with your leaders on your floor
How it runs
  • Live online, or onsite as the premium option
  • One standard from the general manager down to the leads
  • Participant booklet and pocket cards included
  • A system that keeps the tools running after training
  • Taught by a certified TWI instructor
Who it's for

Supervisors, team leads, area leads and production managers in plants of any size. It works best with the general manager sponsoring it, because the expectations start at the top.

FAQ

Questions about supervisor training.

What does the supervisor training cover?

Leader standard work, setting expectations, shift reports, the daily Pareto, SQDCE scorecards, one-on-one coaching, TWI Job Relations, TWI Job Instruction, 5-Why, fishbone and EHS audits. Leaders use each one on their own shift while they learn it.

Can it be done online?

Yes. We teach LeadSet live over video, so leaders join from their own site and the work keeps running. The premium option brings Dave Machovsky onsite for the week.

Who should go through it first?

Start with the general manager and the managers. They set the expectations, then the supervisors and leads go through it, so everyone works to the same standard.

How do we know it's sticking?

LeadSet comes with a system your leaders run from their phones. Your leadership team sees who's trained, who's doing the work and where attention is needed, month over month.

What does it cost?

We price it against your leaders and your goals. On a call we'll put it next to what turnover is costing you today, so you can judge it on the numbers.

Can we buy through our state MEP?

Yes. We partner with MEP centers in several states, so you can work through yours if that's how you buy.

Give your supervisors a system for every shift.

Tell us how many leaders you want trained and where. We'll send a quote, or work through your state MEP if that's how you buy.