TWI Problem Solving Training
Why does the same problem keep coming back?
TWI Problem Solving teaches your leaders to take a recurring problem all the way down to its cause and fix it there.
The fire stops coming back, and your leaders get their time back.
- 1Define itGet clear on what's happening, where and how often.
- 2Find the causeDig past the symptom to the real cause.
- 3Fix the causePut a countermeasure in place.
- 4Make it stickCheck results and standardize the fix.
Problems fixed once and for good.
- 01Recurring problems taken down to their real cause
- 02Less time spent firefighting every shift
- 03Fixes that get standardized so they stay fixed
- 04Leaders who work from the facts
- 05A common problem solving language across the floor
TWI Problem Solving gives leaders a repeatable way to get to the cause.
Four steps from symptom to solution.
Leaders bring a real recurring problem from their own area and work it through the steps during the week.
Define
Describe the problem with facts: what, where, when and how much.
Analyze
Dig past the symptom to the real cause.
Fix
Choose and put a countermeasure in place.
Check
Confirm it worked, then make it the standard.
- One week, about three hours a day
- Up to ten leaders per group
- In your facility or live online
- Participant workbook and pocket card included
- Certification for every leader who completes it
- Taught by a certified TWI instructor
Supervisors, leads and managers who spend too much of their week fighting the same fires.
Questions about TWI Problem Solving.
What is TWI Problem Solving?
It's a TWI program that teaches leaders a structured way to find the cause of a recurring problem and fix it at the source.
How is it different from 5-Why?
5-Why is one tool for finding a cause. TWI Problem Solving is the full method from defining the problem to making the fix stick.
How long does it take?
We run it over one week, about three hours a day, with up to ten leaders per group, in your facility or live online.
Do leaders work their own problems?
Yes. Each leader brings a real recurring problem and works it through the method during the course.
Build the full set of skills.
Ready to bring TWI Problem Solving to your floor?
Tell us how many leaders you want trained and where. We'll send a quote, or work through your state MEP if that's how you buy.